FAQ

(Frequently Asked Questions)

Returns

Yes! Your satisfaction is our goal! This is why we have a generous return policy.

Please contact us within 30 days of delivery and ship the item(s) back within 45 days of delivery. 
We accept cancelations before your item has shipped. Most orders are shipped the same day.


Custom Orders

I would love to do a custom order for you. Please contact me to find out current turn-around time (certain holidays are busy seasons). Depending on the custom order, the average time is 1-4 weeks, and prices start at $60 for an 8x10. Each custom order comes with 3-5 proofs and MUST contain a Bible verse. You don’t pay till you’re happy!

Unsure? Send me your idea, and we'll talk about it! Email me at kathy@redeeminggoods.com

Update: I am currently booked till February with custom orders and cannot take anymore till then. This page will be updated when I am able to take more. Still, feel free to email me with any questions. :)


Wholesale

Yes! We offer wholesale! If purchasing for resale, please contact me for wholesale pricing and any questions at kathy@redeeminggoods.com

Because your satisfaction is our goal, we have a generous return/exchange policy. Any items that aren't sold within 6 months may be returned in original condition to be exchanged for new items.


Framing & Care

Giclées - We recommend framing each print. Personally, we think matted frames look 👌🏼. If displaying in direct sunlight, frame behind UV protected glass to prevent fading. Each glicée is printed on high quality cold press water color paper with archival pigment ink. This means that they will last for generations if taken care of.

Gold Foil - The gold foil on our Scripture Art + Journals and limited edition prints may begin to come off with excessive rubbing or over time. It's delicate, so please be careful. This is the nature of any type of foiling. 

We have not had any dissatisfied customers or complaints, but if you are unsatisfied with your purchase in anyway, please contact me. 
Your satisfaction is our goal!


DIGITAL DOWNLOADS

Digital Downloads are in .PDF format.

Add the printables you want to your cart and then checkout. You do not need to enter credit card info.

After checkout, you’ll be emailed a link to your downloads. Once you begin your first download from your order, you have 24 hours to finish downloading your order before they expire.